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Privacy Statement

SHOEBALOO b.v. ('SHOEBALOO', 'we', 'our', 'us' ) respects the privacy rights of its online visitors and customers ('you', 'your', 'yours'). SHOEBALOO recognizes the importance of protecting the information collected about the online visitors and customers. This Privacy policy is created to help you understand what we may do with any information you provide us with. Every visitor on the SHOEBALOO website is able to surf the website without providing your personal information, unless you log in with your email address and password. 

For our visitors or customers under the age of 18, we require that they inform a parent or guardian about SHOEBALOO’s Privacy Policy and Terms and Conditions. We require the consent of the parent or guardian to the Privacy Policy and Terms and Conditions before registering with SHOEBALOO or placing an order with SHOEBALOO. 

By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use and disclose your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into, and part of, the Terms and Conditions, which govern your use of the website maintained and operated by SHOEBALOO the online store. To ensure optimal service we save some of your personal information. When signing in on the SHOEBALOO website your name, address, and place of residence will be saved on our server. You have the full right to request or correct or delete these information. You could contact us through our customer care e-mail customercare@shoebaloo.nl 

Your information will only be used for the purposes set out below. 

Use of personal data 

SHOEBALOO specifies that the use of personal data is necessary to execute the required services. Users are assured that the use of such data will not be used for profiling research, but solely to facilitate site management and the execution of orders. 
When you place an order, SHOEBALOO will ask you for your name, telephone number, e-mail address, delivery address, billing address, the way of payment, credit/debit card number, expiry date, security code to process and to complete the order. Card details will never be shared with third parties and only will be used to process your order, using our payment partner’s system. 
All the necessary information required in order for credit card payment and transactions to be processed (credit/debit card number, expiry date, security code) will be sent to our bank AMRO ABN and Ingenico. Ingenico is a company that offers technological solutions for online payment in e-commerce. Ingenico is an interface between credit card companies, banks, merchants and consumers, when online payment on the SHOEBALOO online store occurs. 

Naturally the bank information won’t be saved and every offered way of payment is secured. 

When subscribing for the SHOEBALOO newsletter, your e-mail address could be used for marketing purposes. By subscribing you give SHOEBALOO the permission to do so. In any cases your e-mail address won’t be shared with third parties. 

Traffic monitoring 

SHOEBALOO may monitor your surf behavior to gather information about visitors on our website. We might observe your way of navigation on the SHOEBALOO website, the most viewed pages, the selected items and the ordered products. We might recognize repeat visitors for statistical/ analytical purposes or anonymous tracking for online advertising purposes. The main objective for monitoring the traffic on the SHOEBALOO website is to improve the SHOEBALOO formula. Your private information won’t be used for monitoring the traffic and we are not able to match a certain surf behavior to a certain account on the SHOEBALOO website. 

Cookies 

A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org 

Security measures 

The security measures on the SHOEBALOO website are intended to reduce the risk of unauthorized access or dispersion of data that may cause any personal risk to the security of our clients. For this reason, we suggest that the SHOEBALOO website users ensure that they are using an up-to-date security software systhem and are connected to the internet through a reputable and trusted service provider. SHOEBALOO has implemented security measures to protect the users and their data. SHOEBALOO uses Hypertext Transfer Protocol Secure, HTTP secure, which is a combination of the Hypertext Transfer Protocol with SSL/TLS protocol to provide encrypted communication and secure identification of a network web server. HTTP secure is used for payment transactions on the World Wide Web and for sensitive transactions within our information system. Despite their effort, SHOEBALOO cannot guarantee that these security measures will limit and exclude any and all risk of unauthorized access to this information. For this reason, we advise our visitors and customers to navigate on the SHOEBALOO website from a secure (computer) source. 

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. 

If, for any reason, you are concerned that the personal information held by SHOEBALOO is not correct or if you have any further questions please contact our Customercare service: customercare@shoebaloo.nl